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Shipping & returns
Where we ship, how long it takes, and how returns work.
Shipping and Returns
Shipping
Every US order ships flat rate for $9.95 by USPS Priority and arrives in 2 to 3 business days.
We do not currently ship outside the United States.
Returns
You have 30 days from delivery to return any item for any reason. Email [email protected] with your order number and we will send a prepaid return label.
Unused items in their original packaging are refunded in full to the account you paid from, within five business days of the return arriving. Items that have been fitted and ridden are still returnable if they come back clean and complete; we may deduct a small amount if parts are missing or damaged.
If something arrives faulty or breaks in normal use, that is a warranty matter rather than a return, and there is no time limit on getting in touch. Send a photo and we will sort out a repair, a spare part or a replacement.
Questions about an order or a return? Email [email protected].